Transportation Mode:
Transportation Disadvantaged


Most of us take our mobility for granted. But for some, transportation is an obstacle to overcome. Citizens who are unable to transport themselves or purchase needed transportation because of physical or mental disability, income status, or age are considered transportation disadvantaged. These members of the community depend on paratransit service for trips to work, school, health care, and social activities.

The Florida Commission for the Transportation Disadvantaged serves as the policy setting board that is legislatively responsible for coordinating transportation disadvantaged services. Click here to visit the CTD's website.

ACCESS LYNX is the provider of transportation services door-to-door for the transportation disadvantaged persons in this area.  To determine eligibility, call (407) 423-TRIP (8747).  Click here to link to the LYNX website.  

Update on Medical Transportation

As a result of the Statewide Medicaid Managed Care program, created by the Florida Legislature, changes begin Aug. 1, 2014 to the ways some Central Florida Medicaid recipients will receive transportation services. Most Florida Medicaid recipients need to enroll in the Managed Medicaid Assistance (MMA) program.

The program is overseen by the Agency for Health Care Administration in Florida.

As of Aug. 1, 2014, most Medicaid clients will begin using one of six Managed Medical Assistance providers. Medicaid recipients who have not chosen a provider by Aug. 1 will have one assigned to them. There is, however, a 90-day period during which clients can change providers.

As of Aug. 1, 2014, ACCESS LYNX will no longer provide medical transportation to Medicaid recipients switching to MMA providers. Instead, the MMA plan providers will offer transportation services to their enrollees. ACCESS LYNX will continue to provide transportation for non-medical trips to users who are eligible under the Americans with Disabilities Act (ADA) and transportation disadvantaged funds.

To find out more about the MMA transportation changes, click here.

More about access lynx

The proposed LYNX Transportation Disadvantaged Service Plan for 2013-2018 is available for review.  To read the draft plan, click here.  This plan will be considered for approval at the Aug. 15, 2013 meeting of the Transportation Disadvantaged Local Coordinating Board.  The public can comment on the draft plan on the LYNX Customer Service page, by selecting "TDSP Public Comment" in the "How can we help you?" field.

This information from LYNX may also be useful.  Please click on the following links to learn more:

more about the TDLCB

Persons with an interest in transportation disadvantaged issues are welcome to attend a Transportation Disadvantaged Local Coordinating Board (TDLCB) meeting. The TDLCB evaluates the service provided by ACCESS LYNX. Meetings are held quarterly. Click here to learn more about this board.

For more information, call Eric Hill, Director of System Management and Operations, at 407-481-5672 x 316.